> Logis launches fixed price proactive IT support service

Logis launches fixed price proactive IT support service

Technicare, Fixed Price IT SupportTauranga IT support company Logistic Information Systems (Logis) is pleased to announce it has been appointed the Technicare Authorised Agent (TAA) for Tauranga and the Western Bay of Plenty including Waihi, Katikati, Bethlehem, Papamoa, Te Puke, Maketu and Whakatane.

Technicare is a new approach to IT support that gives businesses fixed-price IT support, reduced downtime, and improved customer service over traditional break/fix IT service providers.

Technicare will proactively monitor your computers and your network 24 hours a day, 7 days a week, identifying and remotely fixing most issues behind the scenes before you even know there’s a problem.
You can focus on managing your business rather than worrying about your IT.

Even better, Technicare is a fixed price service.

You pay a fixed monthly fee for each computer in your network.

In return, you get:

  • Continuous remote monitoring and maintenance of your network.
  • Access to the Technicare help desk, which is available to help with any IT problems that may slip through the net.
  • On-site support from a Technicare Service Agent when required for a fixed callout fee, regardless of how long the agent is on-site.
  • A monthly report that summarises the work that we did on your network in the previous month and highlights any potential issues for the on-going health of your network.
  • A real-time audit, available at any moment of time, of everything in your network.

To find out how Technicare can help save your business time and money, call David Parrott, General Manager of Logis, on 800 126 222. You can also sign up for a free 30 day trial by visiting www.technicare.co.nz.