> Our Support Services

Our Support Services

Every customer is different. While your requirements may match one of our pre-defined service packages, it is likely that you will want to customise a service package to meet your exact requirements.

We offer a wide range of support services, delivered both remotely and on-site, and can design a customised service package to meet your exact requirements.

Our services include:

Preventative Maintenance

  • Pro-active server monitoring
  • Software updates and upgrades
  • Virus and spyware updates
  • Network optimisation
  • Workstation spring clean

Regular maintenance and troubleshooting

  • General troubleshooting and repairs
  • Performance improvements
  • Management of software updates
  • Warranty management
  • Backups
  • Virus and spyware detection and removal

Network setup and configuration

  • Broadband and wireless networks
  • Multi-site networks
  • Narrow-band networks and hand-held devices
  • File, print and application servers
  • Printers, scanners and copiers
  • System Upgrades

Disaster Recovery

  • Virus and spyware removal
  • Data recovery
  • Restore from backup

Technologies

  • Microsoft Windows XP and Windows Vista
  • Small Business Server 2003
  • Microsoft Windows Server 2003
  • Linux servers and workstations
  • Teklogix wireless and GPRS handhelds


Call us now to find out more about our support services