> Our Support Services
Our Support Services
Every customer is different. While your requirements may match one of our pre-defined service packages, it is likely that you will want to customise a service package to meet your exact requirements.
We offer a wide range of support services, delivered both remotely and on-site, and can design a customised service package to meet your exact requirements.
Our services include:
Preventative Maintenance
- Pro-active server monitoring
- Software updates and upgrades
- Virus and spyware updates
- Network optimisation
- Workstation spring clean
Regular maintenance and troubleshooting
- General troubleshooting and repairs
- Performance improvements
- Management of software updates
- Warranty management
- Backups
- Virus and spyware detection and removal
Network setup and configuration
- Broadband and wireless networks
- Multi-site networks
- Narrow-band networks and hand-held devices
- File, print and application servers
- Printers, scanners and copiers
- System Upgrades
Disaster Recovery
- Virus and spyware removal
- Data recovery
- Restore from backup
Technologies
- Microsoft Windows XP and Windows Vista
- Small Business Server 2003
- Microsoft Windows Server 2003
- Linux servers and workstations
- Teklogix wireless and GPRS handhelds